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At TENAQUIP, your satisfaction matters. If a regular stock product isn’t the right fit, you can return it within 45 days for a full credit, exchange, or refund — with no restocking fees.
To help us process your return quickly, please send products freight prepaid, in their original packaging, and in resalable condition. If there’s a shipping error, missing item, or damage, contact us right away so we can make it right (a signed bill of lading noting any damage is helpful).
All returns are inspected upon arrival and may be subject to fees or refusal if there’s damage or misuse — but we’ll always communicate clearly and work with you to find the best solution.
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